Job reference #6170_8113536

A pioneer in human capital management (HCM) and process outsourcing, ADP is the specialist in human resources management services.

Powerful technologies with a touch of humanity: 630,000 customers worldwide including ½ million in the Cloud and 12,000 in France trust us. 35 million active users use our services, 5 million Logins each day and 19,500 Logins every second. Companies around the world, regardless of industry or size, leverage cloud-based solutions and the knowledge of ADP’s experts to help unlock the potential of their people. Human Resources, Time and Activity Management, Payroll: Let’s work together to build beautiful innovative solutions.

We are looking for :

SAP Payroll Consultant H / F

Independently, you act as customer support in accordance with our methodology and standards and are your primary point of contact on all issues related to problem solving. Your main tasks will be:
Audit and analyze customer requests. The goal is to solve 100% of tickets from CRM (both in analysis and customization).
Analysis of functional problems
Provide reports through the CRM tool
Independently manage complex complex issues with a high level of test quality, ensuring that changes will not impact the integrity of the system (HR, TM or PY)
Identify potential issues or discrepancies when the level of complexity is out of range
Develop, maintain and transfer functional knowledge on PY & TM
Propose improvements to relevant models

Higher education, you must have a minimum of 3 years experience as SAP Payroll consultant. Your experience has allowed you to be autonomous on the configuration of the systems and familiarize yourself with the sub modules Personal Admin and Time Management.

Autonomy, analytical skills, rigor, interpersonal skills, a sense of customer service and proactivity are undeniable qualities to succeed in this position.

Operational English is required on this post.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.