Job reference #6170_8530041
Unlock Your Career Potential: Human Resources at ADP. It’s all about enabling our customers to be more effective employers. Our Human Resources team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they’d recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today’s increasingly competitive global marketplace.
ADP is hiring an Employee Relations Advisor. In this position, you will be a trusted advisor to our Clients, Worksite Employees and Human Resource Business Partners by using your HR experience, ADP product expertise and consulting skills to solve their most critical employee relations challenges.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
RESPONSIBILITIES:
- Use specialized depth and/or breadth of expertise to provide employee relations support to internal and external Clients
- Interpret internal or external business issues and recommend solutions/best practices to HR Business Partners and Clients
- Solve client problems; taking a broad perspective to identify solutions
- Work independently to resolve issues and provide solutions, with guidance in only the most complex situations
- Share knowledge and best practices with less experienced Consultants and Specialists
- Work proactively with clients to provide information, best practices and training on ADP solutions
QUALIFICATIONS REQUIRED:
- Bachelor’s degree required
- At least 2 years of HR experience with focused experience on employee relations
PREFERRED QUALIFICATIONS:Preference will be given to candidates who have the following:
- One of the following (active) certifications: PHR/SPHR and/or SHRM-CP/SCP
- Master’s Degree in relevant field preferred
- Extensive experience in developing conflict resolution strategies and action plans
- At least 2 years of demonstrated experience conducting HR Investigations
- Able to make quick and informed decisions on employee relations issues
- Must have a working knowledge of HR laws, practices and policies
- Strategic Thinking – demonstrated ability to assess needs and provide innovative solutions to assist Clients in meeting their business objectives through the use of ADP’s products and service
- Communication-able to interact with all levels in an organization including worksite employees, managers and executives
- Ability to act as the liaison between Clients and ADP TotalSource
- Demonstrated ability to drive results through individual efforts and influencing others, without authority over them
- Excellent analytical and time management skills
- Proficient in MS Office Suite; Outlook, Excel, Word, Access and PowerPoint
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Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.
At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
