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UX Researcher III

New York, NY 10011, United States

Jobs Technology

Job reference #6170_8584982

ADP is seeking a UX Researcher III to join the UX Team.

We believe people make great companies, not the other way around. Our people make all the difference in delivering innovative HR technologies and solutions that help employees all over the world do their jobs better. The result? We’re building the next generation of ADP technologies.

The User Experience Researcher works closely with other UX practitioners, designers, strategists and Project Stakeholders to propose and conduct user research activities consisting of Strategic and Tactical studies and is responsible for coordinating, planning, executing, and reporting on UXR activities across ADP products, services and platforms.

This individual is an expert who can lead user experience research specifically as it relates to software development. Working closely with stakeholders, the User Experience Researcher:

Specific responsibilities include:

  • Identifies the proper research methods based upon product phase and timeline
  • Creates proposals and research roadmaps/timelines
  • Obtains stakeholder approvals and acts on research proposals
  • Recruits test participants, creating screeners, managing participant scheduling & related external vendor interactions for recruiting as needed.
  • Sets up and facilitates testing covering quantitative and qualitative data collection techniques in accord with product goals and in support of data-driven / informed design.

Qualifications:

Technical Skills:

  • Expert background in user experience research with software, web and/or mobile applications.
  • Experience with Qualtrics, User Zoom, UserTesting.com, and/or other research or prototyping tools is desirable.
  • Knowledge and experience in Information Architecture, User Interface Design and Visual Design along with related best practices is also desirable. 
  • Deep experience and past success performing UX Research on software within an Agile SDLC is required.

Education/Experience:

  • Advanced degree in HF/HCI or a related discipline or equivalent experience. 
  • 2-5 years of experience working in the user experience research field within a fast-paced software development environment.


Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ID #4658 Location New York, NY 10011, United States Industry Technology Type Full Time Role UX Researcher III Career Level Presence Office

Required Skills

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Communication
Organizational
Job Related
2 Languages
(Native)

Salary & Benefits

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Full Time /Month
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