Job reference #6170_8424118
The Director of Operations for the ADP Marketplace will develop and execute the sales operations efforts for ADP Marketplace. Working with the Sales team they will implement and execute best practices and operating procedures. Participates in the senior management decision-making process, as required, concerning sales issues and procedures. Acts as a Sales advocate by balancing needs while managing reasonable expectations. Builds relationships with other Sales teams and able to operate across business lines. This person is expected to partner with Sales Leadership, Sales Finance, and other functional areas within Worldwide Sales Operations to identify market opportunities and drive how ADP executes on its sales strategy. Serves as a liaison between Operations, Sales, and Sales Training for all process changes and improvements.
Responsibilities:
- Design lead process and reporting that ensures visibility into referrals, payments and the partner portfolio
- Establish process and technology to support partner management
- Communicate and evangelize Marketplace wins internally and externally
- Work closely with the Electronic Sales Order team to incorporate Marketplace in the sales order process where appropriate
- Understand industry best practices on partner management, channel sales and sales enablement
- Work closely with sales and operations leadership to share coverage and deployment ideas and test relevance through applicable cases
- Partner with sales reporting team to develop standardized reporting and drive adoption amongst sales leaders
Qualifications:
- Bachelor’s Degree in Business Administration or related field
- 4-7 years’ experience in a sales operations or analytics organization
Key attributes:
- Complex analytical skills
- Ability to formulate problem statements and structure analysis to solve them
- Excellent written and oral communication skills
- Excellent relationship-building and interpersonal skills
- Ability to manage multiple initiatives concurrently
- Ability to work effectively in cross-functional and matrix teams
Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.
At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
