Job reference #6170_8566092
Main tasks:
- Professional and partially disciplinary leadership of a Payroll Competence Team with a focus on service / general requirements as well as customer service projects and training
- Coordination and assurance of ticket processing within the given KPIs
- Implementation of the objectives in the current fiscal year
- Implementation of standards, monitoring and control of these policies
- Recognizing decision latitude and communication with decision makers
- Ensuring a continuous promotion of employees in coordination with the manager
- Motivation of the team members
- Direct reporting to the manager Customer Service AdvancedPay
Qualifications:
Technical requirements:
- Business studies, comparatively 5 years of professional experience
- First leadership experience
- Knowledge Paisy / Paisy Advanced
- Comprehensive knowledge of employment tax and social security law
- MS Office knowledge
- Professional customer communication
- Wage types / time types know-how
- Project management experience
- Payroll accounting
- Knowledge of HR processes in a company
- General IT know-how; technical understanding
- Training experience and knowledge of didactic methods in knowledge transfer.
- Communication-proof English spoken and written
Personal requirements:
- High customer orientation
- Salesian talent
- Exceptional commitment, enthusiasm and initiative
- Teamwork and reliability
- Analytical skills and pragmatic approach
- Flexibility and creativity
- Complaint management
- On-time delivery and reliability
- Integrity and loyalty
- Goal-oriented and result-oriented
Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.
At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
