Job reference #6170_8479263
ADP is hiring an SAP Application Support Consultant with demonstrated experience in SAP and Payroll. Does this sound like you?
We believe people make great companies, not the other way around. Our people make all the difference in delivering innovative HR technologies and solutions that help employees all over the world do their jobs better. The result? We’re building the next generation of ADP technologies.
Role Objectives:
As an SAP Application Support Consultant you will be required to provide 2nd and 3rd level post-live issue resolution within Service Level Agreement timeframes – specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation.
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Responsibilities
– Analyze support issues logged with support centre in accordance with client SLA
– Take ownership of issue investigation and resolution
– Coordinate issues and monitor issue resolution
– Provide unit acceptance testing of configuration undertaken
– Involvement in Support Pack testing
– Liaise with Clients relating to issue status in accordance with SLA
– Monitoring/actioning of emails sent through to APP Support group
– Perform client change request work
– Ensure client and support centre documentation are maintained
Because we pride ourselves on the provision of World Class Service to all our clients some after hours and public holiday work may be required from time to time.
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Technical Skills:
Strong SAP Payroll/HR applications experience with specific knowledge of:
– Enterprise/Personnel Structure
– Payroll Configuration
– Time Management
– Configuration
– Rules and schemas
– Understanding of Authorizations
– International Leave
– Postings to finance
– Excellent understanding of Payroll Processing Methodology
– Understanding of Employee Self
-Service/Portal an advantage
-Ability to work from home office with 10% travel requirement.
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Qualifications Required:
* Bachelor’s Degree or equivalent in education – experience.
* 4-6 years SAP PY of directly related experience
* Must be available to work evenings and weekends as needed
* Must have SAP HR/PY experience
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Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.
At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
