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Sr. Partner Delivery Manager

San Dimas, CA 91773, United States

Jobs Operations

Job reference #6170_8609000

Partner Connect: Senior Partner Delivery Manager

This Senior Partner Delivery Manager will be responsible for managing and executing ongoing multi-disciplinary operating cadence as well as partner development activities with technology and delivery focused key system integrator partners. The primary focus of this role will be on ERP System Integrator partners, which mainly serve enterprise customers (>5K employees and above). You will leverage your relationship management, business development, project management and leadership expertise to help guide multiple teams, ensuring efficient operations and an overall productive and enjoyable working environment for employees. You will have the ability to work with technology and product teams and projects in a complex, matrixed organization and well versed in building strong and influential relationships and management skills with stakeholders, colleagues and clients in pursuit of delivering high quality services.

This position builds upon the vision to establish a scalable and efficient, partner-led go-to-market business model. It will accelerate ADP’s Compliance Solutions business unit’s growth and drive partner leverage throughout the customer experience journey. This role will work with the Partner Connect team to develop and manage processes and systems across a matrix organization that spans product and technology, program management organization, sales and alliances, implementation, finance, marketing, strategy, and general managers to align and scale the partner business.

To succeed in this role, you should be an excellent communicator, able to work with cross functional teams and build rapport with clients and stakeholders. You are a strategic thinker with an analytical mind and strong problem-solving skills and are comfortable contributing to change management.

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree in the field of Information Systems or Computer Science or Engineering
  • At least 8 years’ experience in B2B Enterprise technology market in a client or partner facing role
  • At least 8 — 12 years of experience or more in project management, process improvement, product management and experience with field/client relationship partnerships
  • Proficiency in at least 2 out of the following domains
    • Enterprise ERP and System Integrator ecosystems
    • HCM, Payroll and Compliance ecosystems
    • Technology industry partner programs
      • Ability to connect with and speak the language of various functions such as — technology, sales, implementation, service etc.
      • Track record of building, scaling and operating cross functional relationships with clients or partners in a matrixed environment

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • At least 8 years’ experience in a Partner development role, with strong technology and delivery orientation
  • Ability to blend product, technology and business strategy to develop vision and strategy for partner success in addition to managing day to day activities
  • Experience working closely with partner operations, partner management, sales, clients, vendors and other partners
  • Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
  • Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
  • Advanced proficiency in Excel, Power Point and Visio


Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ID #4369 Location San Dimas, CA 91773, United States Industry Operations Type Full Time Role Sr. Partner Delivery Manager Career Level Presence Office

Required Skills

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Communication
Organizational
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2 Languages
(Native)

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Full Time /Month
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