Job reference #6170_8367736
The global leader in its sector, due to dynamic growth, is currently looking for a talented candidate for a very interesting role of:
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SENIOR TECHNICAL APPLICATIONS MANAGEMENT SPECIALIST
Reference number: STAMS/WAW18
Location: Warsaw
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Our Senior Systems Engineers provide specialist operational support and expertise for ADP’s key strategic European cloud-based Human Capital Management solutions. In this position, you will become an expert in the support of the application (e.g. deployment and troubleshooting) along with the delivery pipeline; moving through pre-production, production and DR environments. You will also be expected to become familiar with the purpose and function of the middleware and interfaced systems. As you would expect for systems processing personal data, security and compliance must be carefully considered and preserved on all technical work being performed.
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This individual will manage, configure, secure, support and troubleshoot applications and services on associated physical servers, virtual servers, networks, storage systems and information security systems. This work will be performed in coordination with fellow team members to ensure all systems remain functional, available and secure.
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This multi-role position requires versatility and appropriate levels of competency in several IT domains of knowledge including Microsoft servers/services (including .NET and SQL), Linux servers/services, virtualization platforms, storage systems, information security and network infrastructure. It will present unique challenges and opportunities to learn and grow for all members of the team.Â
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Main responsibilities:
- Maintain high level of application availability in supported environments
- Manage initial escalations for issues in supported environments
- Coordinate/execute application deployments in pre-production and production environments
- Pragmatically review the delivery pipeline and identify areas of weakness and work with stakeholders to effect change
- Work with associated Engineering and Development teams to troubleshoot issues
- Undertake root cause investigations with the support of concerned teams (e.g. Engineering, R&D etc.) following incidents
- Research, design, and recommend complex infrastructure solutions to meet requirements
- Work to defined and agreed project timelines
- Employ effective change management to all relevant changesÂ
- Maintain Incident, Problem, and Change requests recorded within ticketing system
- Maintain effective DR provisionsÂ
- Participate in a 24×7 on-call rotation in support of production services
- You will occasionally be required to work out-of-hours to execute deployments/patches/upgrades
- Contribute as a Technical Lead during major incidents
- Create and maintain technical documentation
- Adhere to all corporate standards and procedures
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Ideal profile:
Required Qualifications & Education:Â
- Bachelor’s degree in Computer Science or related field from an accredited university or college
- Fluent in English, German — nice to have
Behaviours
- Accountable for actions
- Adaptable to new situations and scenarios
- Communicates clearly and effectively to the target audience
- Focused on delivering quality outcomes in a timely manner
- Maintains technical knowledge
- Effective Agile/Scrum team member
- Resilience under pressureÂ
Job Related Experience:
- 5+ years of relevant experience at intermediate/senior level as part of a team providing operational support for complex Microsoft-based applications environments
Experience with the following technologies:
- Intermediate/Expert level (5+ years) – (essential)
- LINUX admin
- Windows Server 2012/2016 Admin and Support
- Microsoft .NET services, Java
- WebSphere, Microsoft IIS, Tomcat
- Web protocols
- Jenkins
- Ansible
- Python
- BitBucket
- Artifactory
- Docker
- Intermediate Level (3+ years) – (Desirable)
- Windows Scripting (PowerShell)
- MS SQL Server, Oracle (intermediate level)
- SQL Scripting
- Network Protocols (TCP/IP)
- Better-than-basic-level – (useful)
- Application development
- Agile methodology (in Operations)
- RabbitMQÂ
- Basic network diagnostics
- Audit (ISO9001 und SOC1)
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We offer:
- Stable employment in an international company
- Modern and comfortable work environment in the center area of Warsaw
- Collaborative environment in American organizational culture
- Good atmosphere and supportive work team
- Competitive base salary and additional benefits
- Possibility of continuous development through participation in interesting trainings, projects and initiatives
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We look forward receiving your CV in English!
Please be advised that we will be able to contact only selected candidates.
Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.
At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
