Job reference #6170_8526917

Job Description/ Responsibilities
Data Quality Specialist will spearhead a strategic initiative for ADP to substantially grow the sales pipeline by ensuring the field sales force has good quality & quantity of data.

Data Quality Specialist will have primary responsibility for the following:

• Achieving and exceeding assigned targets for data researching activities,
• Researching & to complete the assigned data/information provided via standard online research tools (e.g., Google) and ADP provided tools. This may also involve cold calling to assign data to identify key payroll / HR contacts; its employee population and to understand its existing Human Resources/Payroll solutions
• Identifying the key contacts for qualification
• Maintaining customer data in the Ventes Lead Gen platform/ SFDC or equivalent – including updating/editing contact information; employee population, etc.
• Entering notes from customer contact/calls in the above mentioned platform(s)
• Follow up with Marketing and/or Sales operation associates to properly handover the completed (quality) data

Additionally, the role requires

• Represent the ADP brand responsibly via appropriate and highly professional interactions with prospects and building good relationships with internal and external contacts
• Meeting daily outbound phone & data cleansing objectives
• Lead and participate in regular sales and campaign planning meetings with Marketing/ local sales ops reps and ADP sales management

Years of Relevant experience: Fresh graduate or with 1-2 years experience in data researching, outbound lead generation, in B-to-B service sector telephony or equivalent.
Prior business-to-business cold calling experience preferred. Human Resources or Payroll experience a plus, but not required.

Non-negotiable skills:

• Self-starter who can manage his/her own daily activities to meet objectives on time
• Resourceful and persistent individual who is highly skilled in data researching; with ability to navigate a prospect organization to find the key contacts for the qualification process/ improving data quality
• Strong communication and inter-personal and listening skills; 
• Mature and self-confident with the ability to work under pressure.
• Positive attitude and goal-oriented.
• Good team player — eager to help colleagues succeed
• Ability to prioritize work appropriately with attention to detail.
• Strong organization and time management skills.
• Interested in developing selling skills and industry/product knowledge

Other skills:

• Fluency in common business desktop applications, including — MS Office, Excel, Word, Internet
• Ability to utilize keyboard/PC to capture customer input/qualification information dynamically
• Experience using CRMs and SFDC is useful, but not mandatory

Minimum Education: Bachelors degree is Required

Ideal working hours: Need to match the business hours of the country assignment

 

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