Partner Connect: Partner Delivery Manager

This Partner Delivery Manager will be responsible for assisting with creating, delivery and growing technology partnerships, as well as taking ownership of various partner relationships that already exist. You will leverage your relationship management, business development, project management and leadership expertise to help guide multiple teams, ensuring efficient operations and an overall productive and enjoyable working environment for employees. You will have the ability to work with technology and product teams and projects in a complex, matrixed organization and well versed in building strong and influential relationships and management skills with stakeholders, colleagues and clients in pursuit of delivering high quality services.

This position builds upon the vision to establish a scalable and efficient, partner-led go-to-market business model. It will accelerate ADP’s Compliance Solutions business unit’s growth and drive partner leverage throughout the customer experience journey. This role will work with the Partner Connect team to develop and manage processes and systems across a matrix organization that spans product and technology, program management organization, sales and alliances, implementation, finance, marketing, strategy, and general managers to align and scale the partner business.

To succeed in this role, you should be an excellent communicator, able to work with cross functional teams and build rapport with clients and stakeholders. You are a strategic thinker with an analytical mind and strong problem-solving skills, and are comfortable contributing to change management.

 

QUALIFICATIONS REQUIRED:

• Bachelor’s degree
• At least 5-7 years of experience or more in project management, process improvement, product management and experience with field/client relationship partnerships
• At least 3 years’ experience in B2B Enterprise technology market in a client or partner facing role

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• At least 3 years’ experience in a Partner development role, with strong technology and delivery orientation
• Ability to blend product, technology and business strategy to develop vision and strategy for partner success
• Experience working closely with partner operations, partner management, sales, clients, vendors and other partners
  • Strong partner and client relationship building skills
  • Understanding of ERP market and system integrator eco-system a plus
• Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
• Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
  • Advanced proficiency in Excel, Power Point and Visio