Job reference #6170_8585955
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
POSITION SUMMARY:
Coordinate activities related to the implementation of solutions in customer implementation projects within scope, time and established service levels.
RESPONSIBILITIES:
- Control the execution of the steps of the projects, aiming at the cost of care, time, quality and customer satisfaction.
- Perform the interface between customers, suppliers and project team.
- Conduct negotiations on the deployment requirements of the company and its customers.
- Acting in the management of costs incurred in the implementation.
- Coordinate the team of professionals in the execution of transfer operations / data conversion, needs assessment, module configuration, training, solution validation and monitoring during the stabilization period.
- Analyze satisfaction surveys conducted at the end of project implementation and develop actions for possible error correction.
- Perform quality audits during the execution of the projects, according to current methodology.
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QUALIFICATIONS REQUIRED:
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- Education: College graduates in Business Administration, Engineering, Information Technology or related fields.
- Minimum experience in the area: five years.
- Specific knowledge: systems implementation project management, financial management of projects and HR processes, conflict management, leadership, payroll and English fluently.
- Skills: Interpersonal relationships, customer focus and results, commitment to deadlines, planning, organization and control.
Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.
At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
